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Terms & Conditions

Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

Credit/Debit Card
Credit/Debit card payments are made through our Paypal or Nochex merchants accounts. You DO NOT need to have a Paypal/Nochex account nor do you need to create one to pay using your Credit or Debit Card. We accept cheques made payable to 'TandaStamps' which must be drawn on a UK bank account. Postal Orders are also accepted and should be in GB Pounds.

If you wish to make your order online but then phone through your payment details please select the 'Phone in card details' option and then call us on 01308 425 238 with your Credit/Debit card to hand.

*It is important to note that all $ and € prices shown are as guidance only, we strongly recommend you visit a currency converter such as www.xe.com for the most up to date exchange rates.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we dispatch your order. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery Schedule
We aim to send your order out to you ASAP and in most cases (providing you order before 5pm) orders are sent out on the same day we receive them. We send UK mainland orders out via Royal Mail 1st Class post which means delivery is usually within 2 days. International orders are sent via Airmail and are generally received within 7 days.

Back Orders
If your item is not in stock we will always contact you to let you know and to offer a full refund.

Tax Charges
We are not currently VAT registered so there is no VAT charged on our products.

Credit Card Security
All online payments are processed by trusted third parties, PayPal and NoChex. No card details are ever stored on our website.

Should you phone in your card details we only keep them long enough to put them through our Streamline machine; once this has been done all details are shredded & destroyed.

Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us
If you need to reach us then please visit our Contact Us page.

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